Effective date: November 4, 2026
These terms are an agreement between you and CrownForge LLC ("we," "us," "our") for Emberhall, Questwright, CrownCade, SumoNerd and crownforge.work. By creating an account or using a product, you agree to these terms, our Privacy Policy, and the section below for the product you use. If you don't agree, don't use the product.
Don't:
We can remove content and suspend or close accounts that break these rules.
You own what you create and upload. You give us a license to host, store, copy, display and process it as needed to run the product for you and the people you share it with. Where a product has its own terms for your content (such as Questwright model training or CrownCade game uploads), they're in its section. You're responsible for having the rights to what you upload. If you think something on our products infringes your copyright, contact us with the details and we'll look into it.
The products, their software, design, text, artwork and names belong to CrownForge LLC or its licensors. CROWNFORGE and QUESTWRIGHT are registered trademarks; Emberhall, CrownCade and SumoNerd are our trademarks. These terms don't give you any rights to them beyond using the product.
### 6.1 Prices We show the price before you pay. Sales tax is added where the law requires it. We may change prices at any time, but a change never affects a purchase already completed. For a subscription, a new price applies from your next renewal after we tell you about it (6.4).
### 6.2 Payment Our payment processor (Stripe) handles payment, and its terms apply to the payment step. We don't receive or store your full card number. By paying, you confirm you're authorized to use the payment method.
### 6.3 All sales are final Except where this section or the product's section says otherwise, or where applicable law requires a refund, all payments are final and non-refundable. That includes unused subscription time, unused credits or allowances, and features you no longer want. Nothing in these terms takes away any right you have under applicable law that can't be waived by contract.
### 6.4 Subscriptions
### 6.5 Charges you didn't make If you see a charge you didn't authorize, including one made by a minor without permission, contact us within 60 days. We review each report, and we refund where the charge wasn't authorized or where the law requires it.
### 6.6 Payment disputes If a payment is reversed or disputed, we may remove what it paid for (credits, allowances, plan access) and limit future purchases on the account. We won't close or suspend an account just because someone disputed a charge.
### 6.7 Limits We may set limits on purchases and balances, per purchase, per day or per month, including lower limits for accounts of users under 18.
### 6.8 Where Paid features are offered only to residents of the United States.
### 6A.1 What credits are Some products sell or give units that you spend in that product, which the product's own section names, as well as plan allowances and referral credits ("Credits"). Credits are a limited, personal, non-transferable, revocable licence to use features of that product. They aren't money or property, and you have no ownership or property interest in them.
### 6A.2 Not cash, a gift card or stored value Credits are not cash, legal tender, a deposit, a bank account, a gift card, a gift certificate, a prepaid card or any other stored-value or payment instrument. They have no cash value and are not a promise by us to pay anything. Except as required by applicable law, Credits can't be redeemed, refunded or exchanged for cash or anything of monetary value.
### 6A.3 No transfers Except as the product's section allows or applicable law requires, Credits can't be sold, transferred, gifted, traded, lent or moved to another account or another product, or bought anywhere other than from us.
### 6A.4 Bought and free Credits Credits you pay for directly ("Bought Credits") are kept separate from Credits that come with a plan, a promotion, a referral or a reward ("Plan or Promotional Credits"). Promotional Credits are given without charge and have no value of any kind.
### 6A.5 Changes and errors Except as prohibited by applicable law, we may change what Credits buy, how many are needed and how they work. If we stop offering a product or its Credits, we give at least 30 days' notice. Except as required by applicable law, you aren't entitled to a refund or compensation for unused Credits when we do. If a balance is wrong because of an error, or Credits were obtained by fraud, abuse, a bug or a breach of these terms, we may correct the balance and remove the Credits involved.
### 6A.6 Bought Credits don't expire Bought Credits don't expire while your account is open. Plan and Promotional Credits may expire or be capped as the product's section says.
Some products use AI. AI output can be wrong, incomplete or unexpected. Don't rely on it for anything important without checking it.
Products link to and use services we don't control. Their terms and policies apply to them, and we aren't responsible for them.
We're always working on our products. We may add, change or remove features, or stop offering a product.
You can stop using a product and delete your account at any time. Before you confirm, the product tells you that any Credits, plan time or content will be lost. We may suspend or close an account that breaks these terms, or when the law requires it.
When an account is deleted, closed or terminated for any reason, your licences to Credits and paid features end. Except as required by applicable law, unused Credits (Bought, Plan and Promotional), unused subscription time and other paid features are forfeited without refund or compensation, and they can't be moved to a new account. Sections that by their nature should survive (such as ownership, disclaimers, limits of liability and disputes) continue after an account ends.
The products are provided "as is" and "as available." To the fullest extent the law allows, we make no warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise the products will be uninterrupted, error-free or secure, or that data will never be lost.
To the fullest extent the law allows, CrownForge LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about the products is limited to the greater of the amount you paid us for that product in the 12 months before the claim, or $100. Some places don't allow some of these limits, so they may not apply to you.
If you break these terms or the law, or your content causes a claim against us, you agree to cover our reasonable costs and losses from that claim.
Contact us first, and we'll try to resolve it informally. If we can't, these terms are governed by Pennsylvania law, and disputes go to the state or federal courts in Pennsylvania, except that either side may use small-claims court.
We may update these terms. We'll post the new version with a new effective date. For a significant change, we'll show a notice in the product, and we may ask you to accept the new version before you continue. Continuing to use a product after a change takes effect means you accept it.
These terms, the Privacy Policy and the product's section are the whole agreement for that product. If part of them can't be enforced, the rest still applies. Not enforcing a term isn't a waiver. You can't transfer these terms; we may transfer them as part of a sale or merger.
CrownForge LLC, PO Box 362, East Butler, PA 16029, or the product’s contact page.
Under California Civil Code § 1789.3: our products are provided by CrownForge LLC, PO Box 362, East Butler, PA 16029, telephone (888) 382-9369, and the support email address shown on each product's contact page. Charges are as shown at the time of purchase. To resolve a complaint or get more information, contact us at that email address or through the product's contact page. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.